Frequently Asked Questions (FAQ)

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Items
Any tips on how to win?
Can I submit/send my photo through email?
Do I need to pay to upload a score?
How can I know my ranking?
How can I submit/upload my photo to YouPlayYouWin?
How do I activate my GPRS/EDGE/3G settings? Who should I call?
How do I get my prize after I win?
How fast will I get my prize?
How many photo can I submit/upload?
How many times I can upload my score and will it be charged?
I get "Connection Error" when trying to upload my score
I get "Connection Timeout" error when uploading score
I have already send in SMS to request for the game, but I have yet to receive any message to download the game
I have not receive any message to download the game
I receive an error SMS message saying my score was not submitted? What should I do?
I receive an error SMS message saying my score was not submitted? What should I do?
I receive error saying I'm not an active user, when uploading score
Is it compulsory to register during the game show? Can I register first before the game show?
Is YouPlayYouWin legal?
May I register first before the game show begins?
Must I download the mobile game only during the game show? Can I download before the game show?
What are the charges to participate in YouPlayYouWin?
What is the difference between daily competition and weekly competition?
What should I do if my registration failed?
Why I can't download the game?
Why I can't upload my score?
Why I have not receive any message to let me download the game?
Why my score doesn't appear on the TV screen?
Why there is no sound when I play the game?
Will I get more prizes if my score is much higher than others?

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Important Notice: Please ensure you have activated your GPRS, EDGE or 3G settings with your mobile service provider, before participating in UPlayUWin.
To call your service provider, click here

Supported by Malaysian Communications and Multimedia Commission (SKMM)